Enhance client relationships in this Senior Client Service Representative position at CIBC in Ottawa. Use your financial services expertise to support clients in managing their day-to-day banking needs.

As part of the Personal and Business Banking Team, you will lead client engagement, proactively assist with transactions, and connect clients to appropriate CIBC team members. Flexibility with work hours, including evenings and weekends, is essential as you provide a great client experience across various banking centers nearby.

Key Responsibilities:
• Engage clients to manage their accounts effectively
• Resolve client issues with a problem-solving approach
• Introduce clients to mobile banking platforms




• Connect clients with the right CIBC support teams
• Provide outstanding customer service and support

Requirements:
• Experience in financial services or customer support
• Robust communication and interpersonal skills
• Flexibility in working hours across multiple locations
• Problem-solving mindset and client-centric focus
• Commitment to CIBC's values of trust and teamwork

Drive client satisfaction and leverage your expertise in a transformative role at CIBC in Ottawa.
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📌 Senior Client Service Role at CIBC (Quebec City)
🏢 Canadian Imperial Bank of Commerce
📍 Quebec City