Elevate customer service as a Service Dispatcher for an established commercial laundry equipment provider. Coordinate service activities, schedule technicians, and ensure timely support everyday.

In this pivotal role, you will directly support the VP of Service by managing service requests and dispatching technicians efficiently. Responsibilities include documenting incoming calls, prioritizing service requests, and monitoring customer communications. Your organizational skills will ensure high-quality service delivery while keeping all stakeholders informed.

Key Responsibilities:
• Receive and document incoming service requests
• Create and manage service calls in Zoho
• Schedule technicians based on skill set and urgency




• Organize routes and adjust schedules effectively
• Monitor overdue service calls and track parts

Requirements:
• Solid organizational skills with service request management
• Proficiency in Zoho for dispatch coordination
• Excellent communication skills with customers and technicians
• Ability to manage time effectively under pressure
• Experience in service dispatching preferred

Support customer satisfaction through timely dispatch and effective communication as a Service Dispatcher.
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📌 Service Dispatcher for Commercial Laundry (Ontario)
🏢 People Store Staffing
📍 Ontario