Lead payment processing and collections as the Payments and Collections Manager with FortisBC in British Columbia. This full-time temporary role drives operational excellence while enhancing customer satisfaction.

As a Payments and Collections Manager, you will guide a team dedicated to resolving disputes, handling collections, and ensuring smooth payment processes. With a focus on continuous improvement, your leadership will foster collaboration and innovation across departments. Your efforts will significantly impact service quality while supporting a diverse team committed to FortisBC's mission of delivering renewable energy.

Key Responsibilities:
• Provide coaching and performance management to cross-functional teams
• Optimize payment and collections processes for increased satisfaction




• Oversee accurate billing and solid cash flow in daily operations
• Manage receivables, budgets, and ensure regulatory compliance
• Resolve complex payment disputes to protect revenue

Requirements:
• Bachelor’s degree in business or related field
• 5 years' leadership experience in payments or collections
• Valid BC Driver’s License
• Proven skills in budget and vendor management
• Commitment to fostering an inclusive work culture

Drive operational success and customer engagement in your role at FortisBC.
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📌 Payments and Collections Manager at FortisBC (British Columbia)
🏢 FortisBC
📍 British Columbia