About Us Steele’s Transportation Group provides scheduled LTL freight service across Alberta with terminals in Calgary and Edmonton. Since 1957, we’ve built a strong reputation for reliable, customer‑focused delivery.

We operate an asset‑based fleet supported by owner‑operators and carrier partners, serving the busy Calgary–Red Deer–Edmonton corridor with safe, timely, and competitive freight solutions.

https://www.steelesgroup.com/

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Job Summary: The Operations Supervisor at Steele's plays a crucial role in maintaining efficient LTL freight handling and ensuring the cross-dock remains organized. Responsibilities include onboarding and training drivers, overseeing preventative maintenance scheduling for fleet assets, and ensuring safety and compliance. This position also involves planning and organizing the cross-dock floor to maximize its usage.

Job Title: Operations Supervisor (Edmonton) Job Responsibilities: 1.Supervising Dock Operations

Supervise, plan, assign and review the work of staff engaged in shipping, receiving, scheduling transportation and routes, and other related activities.

Schedule daily dock tasks and establish the priority in which the tasks are to be completed.

Working with Sales and Operations to source cross-dock customers to add an annual set budget of current recurring customer cross-dock revenue.

Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.

Ensure all freight originating at the terminal has dimensions captured and maintains weekly DIMS compliance metrics.

Ensuring compliance across all manifesting functions (inbound & outbound) at the dock level

Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.

Recognize risks, problems, and work collaboratively with other stakeholders to achieve practical and speedy resolution.

2.Fleet Management

Monitor fleet activities in the ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.

Coach drivers on HOS and DVIR to ensure 100% compliance

Visually inspect assets

Keep records of trailers in use and locations





Coordinate repairs of assets with approved vendors

Monitor and report fleet mileage per week and safe miles driven, along with revenue and cost per KM.

3.Driver Team & Relations

Monitoring and enforcing activities and ensuring compliance with drivers and equipment.

Recruit, onboard and complete qualification and training of new drivers

Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.

Support dispatch on issues reported with drivers

4.Health, Safety & Compliance

Lead the Health and Safety policies and training, and ensure 100% compliance with Health & Safety policies

Collaborate with other TM’s on HSE initiatives.

Ensure compliance with policies, procedures for safety and security, standards and regulations in force and participate in their improvement

Investigate and resolve all incidents and accidents for people, vehicles, equipment and freight claims (OS&D;).

5.People Management

Supervision of Dock Workers, both employees and contractor/agency, directly and indirectly.

Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.

Work with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.

6.Communications

Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.

Communicating with dock operators, Steele’s divisionsand resolving various problems and related complaints and implementing corrective measures and process improvements

7.Reporting

Works with the Terminal Manager to track monthly performance stats for the dock.

Daily capacity reporting, complete and submit daily activity logs.





Tracking of daily revenue generated by cross-dock operations.

Ensuring daily dock audit compliance.

8.Other Duties

Some heavy lifting may be required.

May be required to complete load transfers by hand.

Forklift work as required to help the dock daily

9.Qualifications/Skills

5+ years' experience in a terminal setting in the transportation industry preferred.

Trained in the Transportation of Dangerous Goods

Forklift certified.

WHMIS certified.

Strong interpersonal, communication (verbal and written), and customer service skills.

Strong problem-solving skills.

Customer and sales-oriented.

Ability to multitask and prioritize workload.

Safety-oriented

Proficient use of English, both written and spoken; additional languages considered an asset.

Task-oriented–self–motivated.

Familiar with National Safety Code and Provincial Transportation rules and regulations as they may apply.

10.Education and Experience Requirements

Graduate/ post-secondary education (general stream), or a combination of education and experience. However, a minimum of secondary education.

Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial.

Experience with TMS / WMS systems is a definite asset.

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Experience leading a team of front-line employees and drivers.

Strong leadership skills, including the ability to get things done through others and people development.

Experience /Contributing to the development and management of an annual operating budget.

Are You a Good Fit? Think you’ve got what it takes? Are you ready to join a great team?

Job Type Full-time & Permanent

Schedule

8:00 am - 4:30 pm

Monday to Friday

In-person

Benefits

Company events

Comprehensive Health and Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Personal paid time off

Paid Sick Leave

Paid Study Leave

Tuition reimbursement

Ability to commute/relocate

Edmonton, AB: Reliably commute or plan to relocate before starting work (required).

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📌 Operations Supervisor (Edmonton) (Winnipeg)
🏢 Steelesgroup
📍 Winnipeg