“Do you want to make a meaningful impact in AI literacy? We are looking for a number of highly organized Program Coordinators to support the success of our AI literacy and training programming. In this role, you will help manage program operations, such as organizing events, and coordinate the deployment of AI and ML learning content and resources, and managing scholarship applications. If you are passionate about clear communication, user experience, and supporting impactful programs, apply now to help us support AI literacy development in Canada.”

About Amii
Alberta Machine Intelligence Institute (Amii) is one of Canada’s three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the world’s top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.

About the Role
We are looking for a number of Program Coordinators, both Term and Permanent positions, to support the development, deployment, and growth of AI literacy programming across K -12, post-secondary, and industry.

Reporting to the Manager, AI Literacy, the Program Coordinator is a key member of the Training team, actively participating in the execution of Amii’s business functions. This position focuses on driving program development and growth while contributing to the team's overall success in delivering effective AI literacy initiatives.

This position focuses on achieving excellence in three main accountabilities:

Program and Product Execution

Client Success

Teamwork

Required Skills / Expertise
Key Responsibilities:

Supports end-to-end support for AI literacy program and product delivery, including administrative tasks

Ensures an exceptional client experience through timely and clear communication





Supports program development and growth initiatives as identified by their Manager

Assists in the development of program schedules and product roadmaps

Coordinates internal tools and resources for Training team products and projects

Captures and monitors and evaluate program performance through metrics and feedback, identifying areas for improvement

Assists in identifying and implementing process improvements to enhance the efficiency and effectiveness of program and product execution

Adapts and manages shifting priorities effectively based on evolving program requirements, team dynamics, and client needs

Manages and responds to inbound inquiries

Schedules and organizes meetings, workshops, and events related to program execution

Ensures exceptional client experiences through timely and transparent communication

Prioritizes driving client success by providing exceptional support and anticipating client needs

Collects feedback from stakeholders and participants to support the evaluation of the effectiveness of programs and products

Tracks and reports on client satisfaction metrics to support the identification of areas for improvement

Incorporates client feedback to enhance delivery and ensure client success

Supports and executes product-related contract fulfillment needs

Acts as a go-to-resource for other product teams and departments for Amii’s LMS platform

Facilitates interactions and cooperation between different teams to ensure smooth workflow and information exchange

Helps manage team communication channels, such as emails, messaging platforms, and collaborative tools





Promotes and identifies effective problem-solving strategies in the workplace

Takes tangible actions to inspire peers and team members to achieve the organization's mission

Required Qualifications:

Post Secondary Degree or Diploma in Business Administration, or related field (nice to have)

2+ years experience in program coordination or project management (nice to have)

Experience working within a technology-focused organization (nice to have)

Experience working with MOOC, CRM, LMS platforms

Attributes and Expectations:

Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels

Ability to identify the needs of stakeholders and create/drive new solutions

Excellent verbal and written communication skills with a high attention to detail

Demonstrates a positive, group-win approach and a willingness to help, learn, and share

Demonstrates adaptability and effectively manages shifting priorities

What you'll love about us

A professional yet casual work environment that encourages the growth and development of your skills

Gain access to the Amii community and events

A chance to learn from amazing teammates who support one another to succeed

Competitive compensation, including paid time off and flexible health benefits

A modern office located in downtown Edmonton, Alberta

Applicants must be legally eligible to work in Canada at the time of application.

Amii is an equal opportunity employer and values a diverse workforce. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and won’t be used in the selection process.

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📌 Program Coordinator (Alberta)
🏢 RGIT Australia
📍 Alberta