Join ASSA ABLOY as a Service Coordinator in Port Coquitlam, British Columbia, and elevate customer satisfaction through effective service operations. Coordinate technician schedules and customer inquiries for seamless service delivery.
In this office-based role, you will report to the Commercial Service Manager and be a key player in ensuring a high standard of customer service. Candidates must possess exceptional organizational skills alongside experience in service coordination or customer service. You’ll adapt quickly to changing priorities and contribute positively to a fast-paced service workplace.
Key Responsibilities:
• Answer calls and emails professionally as primary customer contact • Schedule and coordinate service calls efficiently for technicians • Maintain accurate records in field service management systems • Monitor technician workloads to ensure timely service responses • Coordinate procurement of materials and generate invoices
Requirements: • Experience in service coordination or administrative roles • Strong organizational and communication skills • Ability to manage high-pressure situations effectively • Proficiency in service management software is a plus • Excellent attention to detail and decision-making skills
Use your organizational prowess and customer service skills to enhance client satisfaction at ASSA ABLOY.
📌 Service Coordinator in Port Coquitlam (Winnipeg)
🏢 ASSA ABLOY Group
📍 Winnipeg
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