Summary The Specialist, Designated Sales Associate develops deep, long‑lasting relationships with customers to drive personal and brand sales within a luxury retail environment. Compensation includes an hourly base pay plus commission tied to achievement of personal and brand volume targets. The role requires delivering exceptional service, building a loyal client base, and supporting brand merchandising and promotional activities.
Responsibilities
Deliver extraordinary service and personalized shopping experiences to all clients.
Meet and exceed personal and assigned brand sales and service targets.
Acquire new clients and develop and retain a loyal personal client base through regular communication.
Share expert product knowledge with the selling team and support brand initiatives.
Maintain relationships with buyers, vendors, and selling management and communicate merchandising suggestions.
Support marketing and event execution to drive brand sales and opportunities.
Perform floor recovery, visual merchandising, price changes, and other sales support tasks.
Resolve customer service issues and elevate to management when necessary while complying with privacy and safety policies.
Requirements
High school diploma or equivalent.
Minimum of 2 years' experience in a commission‑based sales setting.