Summary The Specialist, Designated Sales Associate (DSA) is an in-store, commission-based role focused on developing deep, long-term customer relationships to drive personal and brand sales. The DSA provides expert product knowledge, represents the assigned brand on the selling floor, and supports store initiatives to meet sales targets. Responsibilities
Deliver extraordinary customer service and exceed personal and brand sales targets Build and maintain a loyal personal client base through acquisition, development, and retention Share product expertise with the selling team and attend product/vendor education sessions
Support visual merchandising, floor recovery, price changes, and event execution Communicate regularly with clients via phone, mail,
and electronic methods for follow-up and events Resolve customer service issues and elevate to selling management as needed
Ensure compliance with health, safety, privacy, and cyber security policies Requirements
High school diploma Minimum of 2 years experience in a commission-based sales environment Prior luxury retail product specialist experience preferred Ability to work a adaptable schedule including nights, weekends, and holidays Fully bilingual in French and English Entrepreneurial, competitive, self-confident, and self-motivated