Lead the Contact Centre at The Home Depot Canada as a Bilingual Supervisor. Provide exceptional customer service and develop your team to drive success in a hybrid work setting.
The Home Depot Canada seeks a Bilingual Contact Centre Supervisor. This role emphasizes leadership through effective communication and conflict management, ensuring associates are well-equipped and motivated. You will also foster a customer-centric culture aligned with corporate values while ensuring adherence to operating procedures.
Key Responsibilities:
• Exemplify positive behaviors and attitudes for associates
• Communicate and uphold Home Depot’s Standard Operating Procedures
• Supervise staffing and performance management effectively




• Support associates with coaching and talent development
• Maintain strong business partnerships to enhance customer experiences
Requirements:
• Minimum one year in a supervisory role
• Proficient in Microsoft Suite and technology
• Strong leadership and communication skills
• Knowledge of customer service best practices
• High school diploma or equivalent required
Utilize your bilingual skills to inspire and develop your team while achieving excellence in customer service.
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📌 Bilingual Supervisor at Home Depot (Toronto)
🏢 The Home Depot
📍 Toronto