Conduct analysis on business requests focused on processes, systems, and technical requirements Support process documentation and create process maps using MS Visio, Miro, and Confluence Identify, document, and analyze business requirements for process improvement and technical solutions
Facilitate meetings, monitor team metrics, and track work items in Jira and Confluence Participate in meetings with business partners, vendors, leaders, and team members Support lean and agile team members with data-driven analysis and practical recommendations
Build and maintain relationships with IT team members and business partners Provide additional support during lean and agile projects as requested by Senior Consultants or Directors Requirements
Sound problem-solving skills with a proactive, inquisitive, and independent approach Comfort with data analysis and related data activities Experience in process mapping and process documentation Facilitation skills with the ability to guide and manage group discussions
Strong communication skills Excellent organizational and time management skills Ability to juggle priorities and meet deadlines Owner's mindset; capable of owning and driving work and taking responsibility for finding solutions
Working knowledge of Microsoft Word, Excel, PowerPoint, Visio, and SharePoint Familiarity with Jira and Confluence Consulting background is an asset Leadership skills including presentation, networking, and representing the department at events
Passion for technology Core Competencies
Demonstrates expertise in process analysis, documentation, and mapping, utilizing tools like MS Visio and Confluence. Solid problem-solving and facilitation skills are essential for effective collaboration with stakeholders and driving process improvements. Highest-signal resume keywords
Process Mapping Data Analysis Facilitation Skills Strong Communication Skills Microsoft Office Suite Hard Skills
Process Documentation Data Analysis Process Mapping Facilitation Skills Problem-Solving Skills Soft Skills
Strong Communication Skills Organizational Skills Time Management Skills Owner's Mindset Leadership Skills Industry Keywords
Lean Agile Consulting Business Analysis Stakeholder Engagement Tools & Technologies
MS Visio Miro Confluence Jira Microsoft Word Microsoft Excel Microsoft PowerPoint SharePoint