37 Quarry Park Blvd SE, Suite - 160, Qualico Parkside, Calgary T2C 5H9
Status: Full time, In-Person
About Viewpoint Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada's largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.
Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.
We are looking for a Documents Management Coordinator to join our dynamic team!
Responsibilities of the position
Review documents for duplicates and miscellaneous items
Scan/upload/download documents into/from the Assessment Division Management System (ADMS)
Electronically bookmark and sort documents
Extract document list for use in final report once bookmarked
Verify document list provided by referral sources to our own document list for accuracy and consistency
Monitor Documents Management Tracking Operational Report and Dash Board to prioritize workload
Monitor e-mail for messages of urgent files
Ensuring that all medical information received from referral sources are forwarded to relevant assessors within the target timelines
Customer Service
Problem solving
Data entry
Privacy protection of personal and personal health information.
Desired Qualifications
3 years experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Relevant post secondary/community college education