Become an Account Manager with Uptime Industrial, a leader in equipment repair and service, focusing on proactive customer engagement. In this newly created role, you'll manage existing accounts and drive satisfaction. This position resides under the Senior Business Development Manager, allowing you to take ownership of a portfolio of 80-100 customer accounts.
Your primary responsibilities include nurturing relationships, providing exceptional service, and identifying growth opportunities within those accounts. Join a company committed to integrity, innovation, and a culture that values both its customers and employees. Key Responsibilities:
- Manage all communication with assigned customer accounts
- Strengthen relationships through regular site visits
- Identify upsell opportunities based on customer needs
- Assist the Senior Business Development Manager with proposals
- Coordinate project timelines with internal teams Requirements:
- 3+ years in B2B Account Management or Customer Service
- Experience in industrial or manufacturing environments
- Robust communication and organizational skills
- Familiarity with CRM systems
- Valid Class 5 driver's license for local travel Embrace a role that allows you to shape the future of account management at Uptime Industrial while delivering exceptional service.