Our client, a premier global claims services provider, is seeking an experienced Claims Supervisor to lead a team of adjusters and support staff. This organization manages insurance claims on behalf of insurers, brokers, government bodies, and self-insured organizations, with a focus on exceptional customer service and strong outcomes. Poised for growth in Canada, this is a great prospect for a results-driven leader ready to mentor a team and make a real impact.

The Opportunity: You’ll lead a claims team handling Commercial Liability, Auto, and Property lines, driving hiring, development, and performance across a group of adjusters and technical/admin support staff. This role offers a diverse range of experience across jurisdictions, industries, and risks, and the chance to shape a culture of high performance and continuous improvement. What You’ll Do:

- Lead and mentor a team of direct reports, setting goals and balancing workloads - Drive adjuster hiring and development to build a high-performing, client-focused team - Guide the team through litigation, mediation,



and other legal processes as neededCommunicate proactively and professionally with clients, carriers, and brokers - Continuously identify ways to improve team efficiency and quality using available technology - Manage multiple priorities while recognizing coaching opportunities and positioning team members for success What You Bring:
- High school diploma required; Bachelor's degree preferred - Minimum 5 years of related claims experience - Experience in Commercial Auto and CGL - CIP completion or in progress - Appropriate licensing/certification in relevant provinces, or ability to obtain - Strong analytical, negotiation, and communication skills; ability to interpret documentation and resolve complex claims issues What's Offered: Competitive compensation, comprehensive benefits, career development and ongoing learning opportunities, and a collaborative, people-first culture with accessible leadership.

Education Required - Adjuster's License - CIP - CIP Partial Completion

📌 Claims Supervisor (CGL/BI) (Toronto)
🏢 DGA Careers
📍 Toronto