Lead a Team, Grow Key Client Relationships, and Make an Impact Across Central Vancouver IslandAgilus by Synergie is recruiting for a Client Service Manager in the Operations Management industry in Victoria, British Columbia. Are you a relationship-focused leader who thrives on client service, team leadership, and business development? Our client is seeking a Client Service Manager to lead operations across Central Vancouver Island from a newly established Nanaimo office.

This is a hands-on leadership role where you'll oversee client relationships, support a frontline workforce, drive business growth, and play a key role in maintaining service excellence across a diverse portfolio of commercial, government, and industrial clients.

Total rewards

Total rewards:$65000.00 - $75000.00 annually

Employer RRSP contribution of 2.5% plus matching up to an additional 6%

Company vehicle available for business travel or mileage reimbursement for personal vehicle use

Free onsite parking at the Nanaimo office

5 paid sick days, available in half-day increments

Supportive culture with leadership autonomy, professional development opportunities, and employee appreciation events

3 weeks vacation to start

Comprehensive health, dental, vision, life insurance, and disability benefits A typical day:

Build and maintain strong relationships with existing clients to ensure long-term satisfaction and retention

Lead and support a team responsible for delivering exceptional service across the region





Identify and pursue growth opportunities through networking, community engagement, and business development activities

Participate in proposals, contract renewals, and implementation of new service agreements

Oversee staffing requirements, workforce planning, and employee performance in partnership with Human Resources

Respond to operational issues and provide after-hours support as required

Monitor regional performance, contribute to budgeting discussions, and maintain an understanding of key financial metrics

Represent the organization at industry and community events to enhance visibility and strengthen partnerships

Successful candidates will have

5+ years of experience in operations, client services, security, retail, hospitality, or a related leadership environment

Proven ability to lead teams, manage employee performance, and build a positive workplace culture

Strong business development, networking, and client relationship management skills

Comfortable interacting with senior leaders, executives, and decision-makers

Solid business acumen with the ability to understand financial reports and basic profit-and-loss statements

Excellent communication, problem-solving, and conflict-resolution abilities

Valid driver's licence and reliable vehicle with the ability to travel throughout the region

Self-motivated, organized, and comfortable working in a fast‑paced setting with a high degree of autonomy

This posting is for an active opening.

📌 Client Service Manager (Winnipeg)
🏢 Agilus Work Solutions
📍 Winnipeg