Client Services Coordinator - Senior Helpers Okanagan

$25/hr

- Full‑Time
- Growth Pathway
- Immediate Opening

Senior Helpers Okanagan is hiring a Client Services Coordinator to support our caregiver team, maintain reliable schedules, and ensure smooth day‑to‑day operations. This role is ideal for a registered HCA or experienced caregiver who thrives in a fast‑paced, logistical workplace and wants a clear path to grow into leadership.

About The Role

The Coordinator ensures continuity of care through effective scheduling, some client communication, and hands‑on caregiving support when coverage gaps arise.

Key Responsibilities

- Manage daily/weekly caregiver schedules and respond quickly to cancellations
- Handle client calls related to timing, logistics, and schedule updates
- Support caregivers with logistical problem‑solving
- Take light‑to‑moderate client care shifts (8-12 hrs/week) to maintain continuity
- Maintain accurate documentation in WellSky




- Assist with onboarding and operational tasks
- Support community outreach as assigned; including presentations to seniors and community facilities.

What You Bring

- Registered with the BC Care Aide Registry
- HCA program completion
- 2+ years senior‑care experience
- Strong communication, organization, and follow‑through
- Calm, steady professionalism
- Reliable transportation; flexibility for occasional evenings/weekends

Hours & Structure

Two‑Coordinator rotation

23-27 office hours/week + care‑shift supplementation. 30+ hour work week.

Alternating weekend on‑call

Why Join Us

- Clear growth pathway into scheduling leadership, operations, or Supervisor roles
- Supportive, positive team culture
- Health benefits option
- Paid vacation
- Professional development opportunities

📌 Client Services Coordinator (Kelowna)
🏢 Senior Helpers
📍 Kelowna