We are looking for an experienced Group Benefits Manager to lead group benefits administration for small-group clients. This is a hands-on leadership role combining client relationship management, advantages administration, system expertise, and team leadership. The successful candidate will help build and grow the benefits administration function, establish efficient processes, and ensure clients receive accurate, timely, and high-quality service.

Manage client relationships and act as a trusted advisor to plan sponsors. Lead client onboarding, including requirements gathering, system configuration, testing, data validation, implementation, and post-launch support. Manage team workload, priorities, deadlines, and service levels.

Monitor service performance and prepare reports, dashboards, and scorecards. Support recruiting, training, coaching, and development of the benefits administration team. Interpret contracts,



plan documents, carrier agreements, and administrative policies.

Dental ~ Disability ~ Health Spending Accounts (HSA) ~ Personal Spending Accounts (PSA) ~ Knowledge of insured and self-insured benefit plans, premium calculations, rate development, and reserve management. ~ Experience interpreting plan documents, contracts, carrier agreements, and administrative policies. ~ Strong experience managing client relationships and working directly with plan sponsors. ~ Experience with benefits onboarding, implementation, configuration, testing, and troubleshooting. ~ Experience working with benefits administration and online enrollment platforms. ~ Previous leadership, coaching, or team management experience. ~

📌 Head of Reward & Benefits (Mississauga)
🏢 Fuze HR Solutions
📍 Mississauga