About Us Hobbs Pickles is a Canadian-owned and operated CPG brand, founded in 2017, with national grocery distribution and a flagship retail location on Vancouver’s Granville Island. Known for exceptional quality, serious crunch and a cult-like following, Hobbs has established itself as the most premium pickle brand on the shelf. Remote, based in Southern Ontario.

Expect to visit our cold storage warehouses in Ontario a few times a year, for month-end counts, receiving problems, or a lot that needs eyes on it.

The Supply

Chain & Operations Manager owns our supply chain end to end. You decide what we buy and when, negotiate with our suppliers and manufacturers, own the cost of every case we ship, and are accountable for getting product onto shelves at Sobeys and Loblaw. Every purchasing, inventory and allocation decision you make is time sensitive, and getting it right is a core skill in this role.

Decisions get made in a conversation, not a committee, and you will have a direct hand in how this business grows. You have support from our Regional Operations Manager on order entry and execution. Our finished goods are produced by manufacturing partners and held at third-party cold storage, so you manage the network rather than run a facility.

This is a broad seat built for someone who wants to scale a supply chain rather than maintain one.

Our Regional Operations

Manager assists this role with order entry and administration, and our National Sales Manager owns the customer relationships and works alongside you on cost submissions, forecasting and promotional planning. This is an established business with working infrastructure, and you inherit it rather than build it: ~10 years of trading history, national retail listings, and long-standing manufacturing and distribution partners. ~ We use SOS Inventory as our ERP, EDI, and an established warehouse and carrier network across Canada and cross-border. ~ A national costing model with landed cost by SKU and region, already built and in use. ~ Regional sales and inventory dashboards, and a documented order and inventory tracker. ~ Our Regional Operations Manager supports this role on order entry and administration, taking direction from you on that work.

What You Will Own

Purchasing & Supplier Management Plan and place purchase orders with our manufacturing partners,



getting quantities and timing right against forecast. Source, quote and negotiate with packaging and materials suppliers. Manage supplier, carrier performance, quality incidents, credits and debit-backs.

Own the national costing model, maintaining landed cost by SKU and region. Build delivered cost submissions for retailers, including distribution allowances, listing fees and other retailer-specific charges. Provide margin analysis to the National Sales Manager and CEO to support pricing, promotional and trade spend decisions.

Own the supply chain budget and submit it to our external accounting partner for review and reconciliation. Retailer & DC Logistics Manage day-to-day logistics into national grocery retailer DCs. Book delivery appointments, follow routing guides, and ensure on-time, in-full shipments.

Manage DC scorecards and prepare documentation to dispute and mitigate fines. EDI & Retailer Compliance Own EDI transactions with our retailers, including purchase orders, acknowledgements, invoices and advance ship notices where required. Own EDI platform onboarding and optimization, including current retailer connections and testing.

Maintain an ASN and EDI error rate under 1% to avoid fines and rejections. Manage retailer vendor onboarding, portals, documentation and compliance requirements. Ensure accuracy in UPCs, coding and pallet specifications.

Distributor & Customer Order Management Manage day-to-day ordering relationships with our national and regional distributors. Confirm purchase orders, issue release numbers, and manage pickup and delivery scheduling. Monitor distributor on-hand inventory and sell-through to inform replenishment and forecasting.

Allocate constrained stock across competing customers and manage short-ship communication. Carrier & Freight Management Manage carriers, 3PLs and backup carriers, including cross-border lanes. Quote, approve and book freight, balancing cost against service and risk.





Own BOLs, PODs, COAs, pallet labels, pallet pool reconciliation, seals and temperature set-points. Ensure cold-chain integrity so product always arrives with premium quality intact Inventory Control & Shelf Life Implement FIFO, cycle counts, and batch and lot traceability across third-party warehouses. Reconcile warehouse inventory reports against our system of record and resolve discrepancie Manage shelf life and rotation across a refrigerated portfolio with dating from two to seven months, acting early on short-code and overstock positions to avoid write-offs.

Cold Chain & Quality Monitor temperature logs, stacking standards and warehouse handling practices. Lead root cause analysis, damage, contamination or compliance issues. Reporting & Continuous Improvement Maintain regional sales and inventory dashboards, and track deductions and chargebacks.

Improve and streamline our supply chain systems to reduce manual work as volume grows. Document processes and build SOPs as the business scales. Take over the existing order, inventory and purchasing cycle and run it cleanly.

Support a national retail launch this fall, including EDI connection, compliance setup and cost submissions. ASN and EDI error rate under 1% 5+ years in supply chain, logistics or operations within CPG food or beverage. ~ Comfortable planning against dated inventory. Direct fresh or short-code experience is an asset, but what matters more is the discipline of buying to a forecast when product has a clock on it. ~ Direct experience with Canadian national grocery retailers, including DC shipments, routing guides, scorecards and vendor compliance. ~ Hands-on with EDI, BOL and POD documentation, DC appointment portals and ASN creation. ~ Experience managing third-party warehouses, co-manufacturers or contract packers. ~ Advanced MS Excel skills.

Experience with SOS Inventory or a comparable ERP is an asset. ~ You set your own priorities and move work forward without being managed day to day. ~ At our stage, owning the strategy also means being in the portals and the spreadsheets yourself. ~ You understand that logistics is brand: you protect presentation, freshness and compliance at every step.

Job Type: Full-time, permanent Hybrid remote, Toronto area.

📌 Head of Supply Chain & Operations (Ontario)
🏢 Hobbs Pickles
📍 Ontario