North Blenheim Mutual is a policy holder owned Company, situated between Kitchener and Woodstock, located in Bright, Ontario. Part of the strong Ontario Mutual network of companies, providing Home, Farm, Commercial & Automobile Insurance to Policy Holders in Ontario for over 160 years. We are a growing company with deep roots in our community.

North Blenheim Mutual Insurance Company is filling a vacancy for a full-time Intermediate Property and Liability Adjustor as a result of a retiring employee. The successful applicant will be a full-time in office customer-focused professional who communicates effectively, works co-operatively, and demonstrates respect in a team environment.

Position Overview and Key Responsibilities

- Provide professional, empathetic customer service to policyholders throughout the claims process
- Review and interpret policy wordings, determine policy coverage, and communicate coverage decisions to policyholders
- Manage a caseload of moderate‑complexity property, Liability and small Commercial/Farm claims from first notice of loss through to resolution
- Negotiate with claimants, lawyers, and other insurers in order resolve claims at the best possible result for our policyholders. Manage claims in litigation, mediation, or arbitration. Provide instruction to assigned counsel
- Occasionally participate at private mediation, court proceedings and other dispute resolution as required
- Conduct thorough investigations, including interviews, scene reviews, and document analysis
- Identify and escape subrogation opportunities
- Document claim files thoroughly and accurately, including statements, photos, reports, and correspondence




- Establish and maintain appropriate reserves in accordance with company guidelines and assigned authority levels
- Negotiate fair and timely settlements with policyholders, vendors, and third parties
- Issue claim payments in accordance with company procedures and approval requirements
- Coordinate with repair facilities, contractors, and service providers
- Reinsurance documentation and recovery
- Perform other duties as assigned

Professional Development

- Attend educational sessions, training programs, and industry events
- Stay current with emerging risks, claims trends, and best practices
- Attend required training and maintain progress toward CIP designation
- Demonstrate continuous learning and contribute to process improvements

Core Competencies

- Engagement & Collaboration
- Integrity & Accountability
- Customer Centricity
- Viability & Continuous Learning
- Professionalism & Respect
- Quality & Accuracy of Work
- Time Management & Organization
- Technical Proficiency: Uses claims systems and Microsoft Office effectively

Education and Experience

- University degree or college diploma in business, insurance, or a related field
- Completion of, or active progress toward, the CIP designation
- Minimum 5-7 years of experience both personal lines and some commercial/Farm claims




- Strong knowledge of policy interpretation across product lines.
- Strong computer skills, including Microsoft Office
- Valid driver’s license and reliable vehicle
- Strong organizational skills with the ability to prioritize effectively
- Ability to maintain confidentiality

What We Offer

- Salary range of $60,000 to $85,000 depending on experience,
- 35-hour work week,
- Comprehensive pension plan, and employer-paid Group Healthcare Perks plan,
- An Additional Health Care Spending Account is also included.
- People-oriented work environment,
- Ability to work from home. High-speed internet with reliable connectivity and a home office would be required.
- Foster and provide a workplace that is collaborative in learning,
- We invest in your education through workplace sponsored CIP courses and other insurance programs that
- facilitate growth,

We are committed to a selection process and work environment that is inclusive and barrier free. The company will work with the applicant to arrange reasonable and appropriate accommodation for the selection process which will enable the applicant to be assessed in a fair and equitable manner. North Blenheim Mutual welcomes applications from people with disabilities.

We believe in human-centred hiring. North Blenheim Mutual Insurance Company does not use artificial intelligence to screen or evaluate candidates — your application will be reviewed by a real person on our team.

Deadline for Submissions is October 15, 2026

We thank all applicants however only those selected for an interview will be contacted.

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