Elevate customer experiences as a Key Holder with icebreaker and Smartwool. This role thrives on driving sales, mentoring associates, and fostering an inclusive retail environment. As a Key Holder, you will play a vital role supporting the store leadership team while ensuring operational excellence.

You'll lead by example, coach and inspire team members, and engage customers through personalized service. This is an ideal position for someone experienced in retail and passionate about delivering outstanding customer experiences. Key Responsibilities:

- Support store leadership in day-to-day operations
- Drive performance against sales goals and KPIs
- Coach and develop associates for high customer engagement
- Organize inventory and manage product flow
- Maintain visual merchandising according to brand guidelines Requirements:
- 1+ years of retail or store leadership experience
- Proven ability to exceed sales and profit targets
- Solid coaching and communication skills
- Flexible in a fast-paced retail setting
- Ability to perform physical tasks and manage priorities Drive retail excellence while embracing a culture of adventure with icebreaker and Smartwool.

📌 Key Holder at icebreaker & Smartwool (Calgary)
🏢 Icebreaker
📍 Calgary