Become the first point of virtual contact as a Member Service Agent for Brunswick Credit Union. Focus on building robust member relationships through delivering quality advice and facilitating service. In this remote/hybrid Member Service Agent role, you will utilize advanced communication skills and product knowledge to support members effectively.

Your expertise will be pivotal in cross-selling services, analyzing customer needs, and conducting outbound calls to enhance member engagement. Join a team that values relationship-building and ensures member satisfaction at every interaction. Key Responsibilities:

- Actively promote products through cross-selling and education
- Participate in sales and marketing campaigns




- Analyze member needs to recommend financial solutions
- Process non-cash transactions and open accounts
- Conduct proactive outreach for retention and growth Requirements:
- High School diploma or equivalent
- 1 year related experience in member services
- Proficient in Microsoft Office 365 applications
- Advanced knowledge of financial products
- Strong analytical and problem-solving skills Drive member satisfaction and business growth while delivering exceptional service and support with Brunswick Credit Union.

📌 Member Service Agent - Remote/Hybrid (Fredericton)
🏢 Brunswick Credit Union
📍 Fredericton