Straightforward. Inclusive. Natural. Social

We are hiring for the role of Nordic Spa Sales and Marketing Coordinator.

Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.

View our Experience: https://vimeo.com/user83317660/workforkns

Achieving Excellence:

Our Nordic Spa experiences are created to be as individual as each guest – thoughtfully restful, physically comfortable and free from rigid structure. As Nordic Spa Sales & Marketing Coordinator, you will partner closely with the General Manager and Sales & Marketing team to drive revenue and build meaningful client relationships. You will achieve excellence by coordinating group bookings, developing strategic partnerships, and ensuring seamless collaboration across departments to exceed guest expectations. We commit to providing you with the training, tools, support, and feedback for success; achieving excellence is up to you.

Key Focuses

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- Actas theprimarycontact for all group bookings,managinginquiries, proposals,contractsand end-to-end coordination of events
- Develop andmaintainstrong relationships withguests to understandneeds and preferences
- Coordinate and execute local events,tradeshowsand community engagement in collaboration with the Corporate Marketing Team
- Identify, develop, andfostercommunity partnerships that support brand awareness, guest acquisition, and revenue growth
- Maintain promotional materials, menus, and signage in collaboration with Corporate Marketing, ensuringalignment withNordic Spa brand guidelines
- Provide administrative support to the Corporate Marketing team
- Support social media management, including content creation, in collaboration with the Corporate Marketing team
- Partner with Alyeska Resort Sales Team to prepare proposals, contracts,



and presentations involving Alyeska Nordic Spa
- Communicate sales and marketinginitiativesclearly and consistently across all departments
- Compile and present reports on group business, sales, retail, marketing initiatives, and partnerships
- Assistwith familiarization trips and site inspectionsasrequired
- Monitor and respond to feedback and reviews across platforms,to supporta positive brand reputation
- Other duties asassigned
- Completeswork processes and checkliststhatseamlesslysupportthe Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
- Communicates, interacts, and behaves,supportingthe Core Value of Honesty: Honesty in action isdoing what you commit to do in the manner you commit to doing it.
- Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.

Experience/Passions/Education

- Post-secondary education in Sales & Marketingisan asset
- 1-2 years’experiencein asalesand marketing role, preferablyin the hospitality industry
- Excellent verbal and written communication skills
- Advanced Microsoft Office skillsrequired
- Intermediate skills with Canva
- Experience with content creation for social media an asset (photography, videography, editing, graphic design)
- Comfortable with technology and adept at learning new systems
- Passionate about mental and physical wellness

Working Conditions

This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. The role requires flexibility to work a variety of shifts, including early mornings, late evenings, weekends, and holidays, and may involve extended hours during periods of high business demand. This position spends a lot of time on their feet, multitasking competing priorities, working through employee and guest concerns, and leading a culture of service excellence.

📌 Nordic Spa Sales and Marketing Coordinator (Kananaskis Village)
🏢 Pomeroy Lodging
📍 Kananaskis Village