Become a pivotal Partner Operations Specialist with MediaGo, engaging in partner communication and cross-functional coordination. This full time contractor role focuses on operational excellence in the advertising ecosystem. As part of a global operations team, you will manage vital communications between technology partners and our business teams. Ideal candidates have 1-3 years in account management, ad operations, or customer success.

Responsibilities include case management, quality assurance appeals, and establishing streamlined operational procedures. Key Responsibilities:

- Manage daily partner communications and operational check-ins
- Own case escalations for ad compliance and troubleshooting
- Coordinate with internal teams to drive resolution of issues




- Maintain a centralized Case & Escalation Tracker
- Share insights on industry standards and policy updates Requirements:
- 1-3 years in ad operations or client-facing roles
- Excellent verbal and written communication skills
- Bilingual in English and Mandarin Chinese preferred
- High attention to detail and organizational skills
- Bachelor’s degree or equivalent experience Leverage your communication and operational skills to support MediaGo's advertising platform and improve partner collaboration globally.

📌 Partner Operations Specialist at MediaGo (Toronto)
🏢 Baidu USA
📍 Toronto