- • Advise customers visiting Trane Supply stores and resolve issues involving parts or equipment
- • Provide accurate parts quotes and high-quality solutions
- • Process customer orders and respond to inquiries
- • Engage with customers at the counter and by phone to identify their HVAC parts and supply needs
- • Maintain knowledge of Trane products, offerings, and promotions
- • Identify related products or additional needs to increase sales
- • Accurately execute quoting and order management processes
- • Assist with warehouse and inventory management, including cycle counts, backorders, receiving, transfers, shipping, stocking, and inventory control
- • Perform other related duties as assigned

Requirements

- High school diploma required
- Building Mechanical Systems diploma is an asset
- Experience in a fast-paced, customer-focused environment with an emphasis on customer service, continuous improvement, and safety
- Minimum of 2 years of experience in inside sales, retail sales, or a related field
- HVAC sales experience or knowledge and mechanical aptitude are assets




- Proven ability to build customer relationships and maintain professional customer service, even in challenging situations
- Ability to lift up to 50 lb.
- Occasional forklift operation

Core Competencies

Demonstrates expertise in HVAC sales and customer service, with a strong ability to manage orders and inventory effectively. Proven track record in building customer relationships and providing high-quality solutions in a fast-paced environment.

Highest-signal resume keywords

- HVAC Sales Experience
- Customer Service Skills
- Order Management
- Inventory Control
- Building Mechanical Systems Knowledge

ATS Optimization Keywords

Hard Skills

- Order Processing
- Quoting
- Inventory Management
- Cycle Counts
- Shipping
- Stocking
- Mechanical Aptitude
- Forklift Operation

Soft Skills

- Customer Relationship Building
- Problem Solving
- Communication

Certifications & Qualifications

- High School Diploma
- Building Mechanical Systems Diploma

Industry Keywords

- HVAC Parts
- Retail Sales
- Customer-Focused Setting
- Continuous Improvement
- Safety

📌 Sales Associate (Longueuil)
🏢 Jobtailor
📍 Longueuil