Become a critical part of Brandt Peterbilt in London as a Service Writer, assisting management while ensuring high-quality service documentation. This role emphasizes responding to customer inquiries and managing work orders effectively. At Brandt, we seek a Service Writer who will actively support our Service Department with essential reporting and record-keeping.
You will play a key role in opening and closing work orders, maintaining the service library, and updating customer profiles using job-related information. Your strong knowledge of mechanical systems and office procedures will enhance our service operations. Key Responsibilities:
- Handle customer inquiries for the Service Department
- Open and control work orders until closure
- Maintain service library with current technical information
- Manage filing and record-keeping for the department
- Update customer profiles based on service orders Requirements:
- Proficient with Microsoft Office and internet applications
- High School Diploma or equivalent experience
- Solid knowledge of mechanical and electrical systems
- Familiarity with office procedures and technical terms
- Basic accounting knowledge preferred Bring your skills in customer service and technical understanding to the forefront with Brandt Peterbilt.
📌 Service Writer at Brandt Peterbilt (London)
🏢 Brandt
📍 London