Summary

The Specialist, Designated Sales Associate develops deep, long‑lasting relationships with customers to drive personal and brand sales within a luxury retail environment.

Compensation includes an hourly base pay plus commission tied to achievement of personal and brand volume targets. The role requires delivering exceptional service, building a loyal client base, and supporting brand merchandising and promotional activities.

Responsibilities

- Deliver extraordinary service and personalized shopping experiences to all clients.

- Meet and exceed personal and assigned brand sales and service targets.

- Acquire new clients and develop and retain a loyal personal client base through regular communication.

- Share expert product knowledge with the selling team and support brand initiatives.

- Maintain relationships with buyers, vendors, and selling management and communicate merchandising suggestions.





- Support marketing and event execution to drive brand sales and opportunities.

- Perform floor recovery, visual merchandising, price changes, and other sales support tasks.

- Resolve customer service issues and elevate to management when necessary while complying with privacy and safety policies.

Requirements

- High school diploma or equivalent.

- Minimum of 2 years' experience in a commission‑based sales environment.

- Prior luxury retail product specialist experience preferred.

- Proven ability to exceed sales targets and work in a fast‑paced, multi‑tasking environment.

- Fully bilingual in English and French.

- Ability to work a flexible schedule including nights, weekends, and holidays.

- Entrepreneurial, competitive, self‑motivated, and highly team-oriented team player.

📌 Specialist, Designated Sales Associate (Toronto)
🏢 Brobston Group
📍 Toronto