Manage the private dining sales process from initial inquiry through contracting, planning, execution, and post-event follow-up.

- Develop recent private dining, corporate event, social event, banquet, and catering business while building repeat relationships with existing clients.
- Actively manage the sales pipeline, including inquiries, prospects, tentative bookings, confirmed events, and future business opportunities.
- Respond promptly and professionally to private dining inquiries by phone and email, providing menus, pricing, availability, event options, and recommendations.
- Build relationships with corporate clients, event planners, local businesses, hotel partners, concierge teams, and community contacts to generate new business.
- Work closely with senior sales leadership to identify opportunities, develop accounts, and increase private dining revenue.
- Conduct site visits and client meetings, presenting event spaces and creating tailored private dining experiences.
- Coordinate menus, beverage selections, room layouts, guest counts, timelines, special requests, AV requirements, and event logistics.
- Prepare and maintain event contracts, function details, client correspondence, and event documentation.
- Ensure restaurant management, culinary teams, and service teams have complete and accurate information for every event.
- Lead or support private dining events on-site, greeting hosts and ensuring service, timing, food quality, and guest experience meet expectations.
- Follow up with clients after events to gather feedback, strengthen relationships, and encourage repeat business.
- Maintain accurate guest and account information within event booking and reservation systems.
- Produce event, sales, pipeline, and booking reports as required.
- Support the General Manager with daily restaurant operations and front-of-house leadership.




- Maintain a strong presence on the restaurant floor during service, supporting hosts, servers, bartenders, and other front-of-house team members.
- Coach, train, and develop employees while reinforcing service standards, accountability, and performance expectations.
- Assist with interviewing, onboarding, scheduling, and ongoing employee development.
- Ensure established standards for food, beverage, hospitality, cleanliness, sanitation, safety, and restaurant presentation are consistently maintained.
- Resolve guest concerns professionally and proactively.
- Identify opportunities to strengthen guest loyalty, increase restaurant sales, and improve the overall dining and event experience.
- Support opening, closing, and manager-on-duty responsibilities as required.
- Collaborate closely with culinary and restaurant leadership to ensure strong communication and consistent execution across regular service and private events.

Requirements

- Minimum three years of private dining management experience within a fine dining or upscale restaurant environment.
- Strong background in private dining sales, event planning, banquet sales, restaurant events, or hospitality event management.
- Demonstrated ability to convert inquiries into confirmed business and build repeat client relationships.
- Previous restaurant management or front-of-house leadership experience.
- Strong understanding of elevated food, beverage, and service standards.




- Experience coordinating corporate events, celebrations, private parties, dinners, receptions, and other hospitality events.
- Excellent client relationship, communication, presentation, and negotiation skills.
- Highly organized with the ability to manage multiple events, deadlines, guest requests, and operational priorities simultaneously.
- Strong attention to detail and the ability to translate event agreements into clear operational plans.
- Confident leadership presence with the ability to coach and support restaurant teams.
- Comfortable working in a fast-paced, guest-facing environment where priorities can change quickly.
- Experience using event booking, CRM, reservation, or restaurant management systems.
- Tripleseat experience is considered an asset.
- Proficiency with Microsoft Office and general business technology.
- Degree or diploma in Hospitality Management, Business Administration, Event Management, or a related discipline is considered an asset.
- Flexibility to work evenings, weekends, and holidays based on restaurant and event schedules.

Corporate Culture

- Base salary of approximately $70,000.
- Commission and performance-based bonus opportunities.
- RRSP program with company matching.
- Paid vacation and time off.
- Dining and event discounts.
- Professional development and career advancement opportunities.
- The chance to take ownership of a meaningful private dining business within an established upscale restaurant.
- A highly visible role combining relationship building, sales, events, guest experience, and restaurant operations.
- The chance to build long-term corporate and social client relationships while creating memorable private dining experiences in one of Toronto's most competitive hospitality markets.

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📌 Private Dining Sales Manager - Fine Dining (Toronto)
🏢 JRoss Recruiters
📍 Toronto