Elevate your career as a Senior Manager in Media Support Services at Rogers Sports & Media, Toronto, ON. Lead a shift-based support team, focusing on monitoring media platforms and enhancing customer experience.
In this critical role within the Media Technology & Operations department, you will oversee a team dedicated to ensuring flawless delivery of media content. You will foster collaboration across cross-functional teams and manage incident communications to executives. Your responsibilities include empowering your team with top-tier tools and participating in continuous improvement initiatives.
Key Responsibilities:



- Communicate network incident statuses affecting customer experience - Enable team with best tools for Tier I & II support - Train operations team on recent systems - Champion collaboration across functions - Ensure documentation and inventory management
Requirements: - Proficient in Broadcast and IT network routing - Extensive Network Operations Centre experience - Strong communication and interpersonal skills - Detail-oriented with problem-solving abilities - Ability to manage 24-hour broadcasting duties
Drive success and innovation in Media Support Services at Rogers Sports & Media in Toronto.#J-18808-Ljbffr

📌 Senior Manager In Media Operations (Winnipeg)
🏢 Rogers communications
📍 Winnipeg