Elevate client engagement as a Client Success Account Coordinator at CarltonOne. Play a pivotal role by managing program execution and driving client satisfaction. As a Client Success Account Coordinator, you will support Client Success Managers in launching client initiatives, resolving queries, and ensuring operational excellence.

This position requires a high level of accuracy, strong time management, and effective communication abilities. You will have the chance to impact how clients experience CarltonOne's rewards platform. Key Responsibilities:

- Assist in the implementation and management of client programs
- Resolve tickets and escalate complex issues to CSMs
- Support daily program management and generate reports
- Facilitate communication with CSM for feedback and improvements
- Stay familiar with CarltonOne system features and capabilities Requirements:
- Proven experience handling multiple projects
- Proficient in Microsoft Office, especially Excel
- Excellent communication and interpersonal skills
- Capable of succeeding in a fast-paced setting
- Attention to detail and robust analytical skills Make a meaningful impact in client relations and program success with CarltonOne.

📌 Account Representative Customer Service (Markham)
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