Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career.

Wolseley

Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Safety-focused and inclusive workplace culture Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1 Paid vacation, sick time, andpaidbirthday off Annual bonus and profit-sharing opportunities Employee discounts on leading plumbing, HVAC/R, and industrial products Customer Engagement Initiate and maintain contact with customers through inbound and outbound calls, actively identifying their requirements, offering product information, and providing tailored solutions. Develop relationships with assigned accounts to influence sales and margin growth within our service and product offerings.

Provide personalized customer service through timely and successful delivery of our solutions according to customer needs and objectives. Be a creative problem solver with the ability to understand and resolve customer issues quickly and efficiently. Work closely with internal teams such as OSRs, Sales Managers, Branch Team, Category Management, to facilitate seamless customer service, order processing, and timely issue resolution.

Sales Operations

Serve as the sales representative handling customer needs ranging from quotations and orders through post-delivery support. Maintain accurate and up-to-date customer records, interactions,



and transactions in our CRM system to ensure efficient tracking and follow-up. Performance ~ Compliance to SOP’s and Policies.

Prior sales and/or customer service experience is required. Exhibit a highly motivated customer service-oriented mentality with ability to build long term relationships focused on sales. Ability to react well in a fast-paced environment, follow through on commitments, work independently and set self-motivated goals.

Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process. Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental advantages depending on the terms of the position.

Short-term contract positions are not eligible for company-sponsored benefits. This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. #

📌 Account Service Representative - Remote, Home-based (Winnipeg)
🏢 Wolseley Group
📍 Winnipeg