Become a crucial partner to the adidas Golf Sales team as a Sales Support Representative in Woodbridge, Ontario. This hybrid role focuses on managing orders and exceeding customer expectations while collaborating closely with Sales Representatives. In this vital position, you will leverage your customer service skills and order management expertise.
Your responsibilities include maintaining organized order books, assisting with customer inquiries, and facilitating timely deliveries. A strong background in customer service and familiarity with SAP will greatly benefit your success in this role. Key Responsibilities:
- Develop relationships with Golf Sales Representatives and key clients
- Manage accurate order books for seamless fulfillment
- Process and update customer orders efficiently in SAP
- Resolve service-related issues promptly to enhance customer satisfaction
- Collaborate with cross-functional teams to meet customer needs Requirements:
- Minimum 2 years in customer service or sales support
- Experience with SAP or similar ERP systems
- Strong bilingual communication skills in English and French
- Proficiency in Microsoft Excel
- Knowledge of the golf industry is an asset Utilize your skills in customer service, order management, and communications to thrive in adidas' dynamic workplace.