Responsibilities - Design, configure, and support enterprise applications, including the Odessa platform, using Agile/Scrum delivery practices.

- Translate business, functional, and operational requirements into technical solutions.
- Participate in sprint planning, backlog refinement, design reviews, and retrospectives.
- Configure, test, deploy, and maintain application components for quality, performance, and reliability.
- Provide production support, incident management, root cause analysis, and preventative remediation.
- Support and troubleshoot API-based integrations between Odessa and upstream/downstream systems.
- Use SQL querying to analyze data, validate results, and support troubleshooting.
- Ensure solutions meet security, compliance, risk, and governance standards.
- Collaborate with engineering peers, business stakeholders, architects, and vendors.
- Maintain documentation, operational runbooks, and knowledge articles.
- Contribute to continuous improvement initiatives that strengthen system stability, scalability, and supportability.

Requirements - Bachelor’s or college degree (preferred in Engineering, IT, or Operations).

- Experience working within Agile / Scrum delivery environments.
- Hands-on experience supporting or configuring enterprise or commercial applications.
- Solid attention to detail, verbal and written communication skills, and problem-solving skills.
- Experience with API concepts, integrations, and troubleshooting (REST/SOAP preferred).
- Systems and process mapping experience using Visio or other modeling tools.
- Working knowledge of SQL querying for data analysis and troubleshooting.
- Working knowledge of Microsoft Azure fundamentals (compute, integration, security concepts).
- Strong analytical and troubleshooting skills.
- Experience working with distributed or global IT teams.




- Understanding of secure application development and operational support practices.
- Mandatory security, compliance, and platform-specific training requirements.
- Preferred: Experience supporting the Odessa platform or similar leasing / contract management systems.
- Preferred: Experience in financial services or other regulated industries.
- Preferred: Experience with CI/CD pipelines, DevOps tooling, and ITSM platforms such as ServiceNow.
- Preferred: Salesforce Administrator experience.
- Preferred: SmartCOMM template development, administration, document composition, and CCM solutions experience.
- Preferred: RPA and workflow automation experience.
- Preferred: Relevant certifications such as Agile/Scrum, ITIL, Salesforce Admin, SmartCOMM Administrator/Developer, AA-CARP, Cloud, or Security.

Core Competencies

Demonstrates expertise in configuring and supporting enterprise applications, particularly the Odessa platform, while utilizing Agile/Scrum methodologies. Proficient in SQL querying, API integrations, and ensuring compliance with security and governance standards. Highest-signal resume keywords - Odessa Platform Support - Agile/Scrum Methodologies - SQL Querying - API Integration Troubleshooting - Microsoft Azure Fundamentals Hard Skills - Enterprise Application Configuration - SQL Querying - API Concepts - Systems Mapping - CI/CD Pipelines - DevOps Tooling - RPA Automation - SmartCOMM Development - Incident Management - Root Cause Analysis Soft Skills - Attention to Detail - Verbal Communication - Written Communication - Problem-Solving - Collaboration Certifications &

Qualifications - Agile/Scrum Certification - ITIL Certification - Salesforce Administrator - SmartCOMM Administrator/Developer - AA-CARP Certification Industry Keywords - Financial Services - Regulated Industries - Compliance Standards - Governance Standards - Operational Support Practices Tools & Technologies - Visio - ServiceNow - Agile/Scrum Tools - Cloud Technologies - ITSM Platforms

📌 Agile Engineer (Burlington)
🏢 Jobtailor
📍 Burlington