Shape the future of pet care as an Assistant Manager for Customer Engagement at PetSmart. Inspire a flavorful experience through outstanding service and leadership. In this role, you'll be pivotal in providing exceptional customer service and leading a team at PetSmart.

You will engage in recruitment, associate development, and operational oversight to enhance the pet parent experience throughout the store. The position involves a robust focus on maintaining high standards of safety and service while achieving financial goals. Key Responsibilities:

- Drive associate training and performance evaluations
- Respond to escalated customer inquiries and issues
- Ensure compliance with health and service standards
- Manage execution of store events and marketing initiatives
- Collaborate with leadership to meet P&L; expectations

Requirements:

- Minimum 3-5 years in retail leadership roles
- Flexible schedule for evenings, weekends, and holidays
- Advanced verbal and written communication skills
- Strong organizational and multitasking abilities
- Experience with team management and development

Join PetSmart to make a meaningful impact in the lives of pets and their parents through exceptional leadership.

📌 Assistant Manager for Customer Engagement at PetSmart (Whitby)
🏢 PetSmart
📍 Whitby