13 Sep
|
The Derrick Golf & Winter Club
|
Edmonton
13 Sep
The Derrick Golf & Winter Club
Edmonton
About The Derrick Golf and Winter Club The Derrick Golf and Winter Club is Edmonton's most complete family-oriented private club. Members of all ages and abilities enjoy golf, tennis, swimming, racquet sports, and a wide range of athletic and social activities year-round, all within a friendly, safe, and first-class environment. We are currently seeking a dedicated and experienced Banquet Supervisor to join our dynamic team.
Job Summary Reporting to the Banquet Manager, the Banquet Supervisor will liaise with the Banquet Manager, Catering Manager, and other F&B; Management to ensure open lines of communication to execute all Banquets and Events to the highest Standard.
Responsibilities and essential job functions include but are not limited to the following: Duties and Responsibilities - Assist the Banquets Manager and other supervisors with the overall operations of events and functions at the Club.
- Provide excellent customer service to members and their guests.
- Assist with promoting and maintaining a positive team environment.
- Assist with resolving issues with members.
- Staying up to date with the latest industry best practices standards based off the legislative and government mandated policy changes including hospitality, catering and sales - Ensure all staff are up to date on changes to legislative or policy changes.
- Assist all staff to ensure they are adhering to all policies and procedures designated by the club.
- Member and guest satisfaction - Service in a timely and professional manner - Follow all policies, procedures, and safety guidelines outlined by the Club.
- Ensure the proper handling and cleaning of equipment,
glass, China, and silverware.
- Ensure immediate communication of special requests or concerns made by members and their guests to direct supervisor.
- Follow all opening and closing procedures to ensure areas are secured.
- Prepare cocktails, pour wine and beer for guests.
- Serve food and beverage and take payment as required.
- Check guest identification if they appear under the age of 25.
- Other duties as required.
Education and Experience - Solid written and verbal communication skills - A passion for process improvement, excellent problem-solving, and decision-making abilities - Solid manager of people with a track record of building effective relationships - Superior customer service and multi-tasking skills - Proficient with computers - Ability to build effective teams, inspire others to go above and beyond and provide coaching where needed.
Qualifications - 3 or more years' relevant working experience - Strong knowledge of contracts, catering, and sales - Proserve Work Environment - Able to work under pressure in a fast-paced work environment.
- Working directly with a diverse team of servers, chefs, and managers - Ability to work a flexible work schedule including weekends, evenings, and some holidays.
- Standing or walking for a long period of time - Moving and setting tables for the events Why Work with Us - Staff meal allowance - Staff discounts - Competitive wages - Comprehensive Benefits package - Training & Development - Pro Shop Discounts - Diverse and Welcoming Work Culture Learn more about us by visiting - https://www.derrickclub.com/Our_Club/Testimonials
📌 Banquet Supervisor (Edmonton)
🏢 The Derrick Golf & Winter Club
📍 Edmonton