About the Opportunity - Manage and collect outstanding B2B accounts receivable balances.
- Contact customers by phone and email regarding overdue invoices and payments.
- Investigate and resolve billing discrepancies and account disputes.
- Negotiate payment arrangements and follow up on commitments.
- Maintain accurate collection notes and account records.
- Collaborate with Billing, Accounts Receivable and Customer Service teams.
- Monitor aging reports and prioritize collection activities.
- Communicate professionally with customers in both English and French.
About
You - Experience managing a high-volume commercial collections portfolio.
Experience in equipment rental, manufacturing, distribution commercial environments
- Demonstrated success reducing past-due balances and improving collection metrics.
- Experience researching and resolving invoice disputes, deductions,
short payments, and unapplied cash.
- Proficiency with ERP systems, Great Plains is an asset and Microsoft Excel.
- Ability to work independently, prioritize workload, and manage competing deadlines.
- Strong analytical skills with the ability to review aging reports and identify collection opportunities.
- Experience working cross-functionally with Sales, Customer Service, Credit, and Finance teams.
Pay Range $28– $30 /hour This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this chance.