Elevate your career as a Bilingual Collections Specialist in Markham, ON with a hybrid work environment. Manage high-risk accounts, negotiate payments, and support effective financial strategies. Our client needs a dedicated Bilingual Collections Specialist to handle complex customer accounts.
With a focus on resolving delinquent balances and minimizing financial losses, you will utilize strong negotiation and customer service skills. Managing both inbound and outbound calls, your role is pivotal in driving collections while maintaining professionalism. Key Responsibilities:
- Manage high-risk delinquent accounts and negotiate payments
- Handle a high volume of customer calls for payment resolution
- Monitor accounts and ensure accurate information maintenance
- Assess risks and recommend actions to minimize losses
- Collaborate with internal teams and external partners for account recovery Requirements:
- Bilingual in English and French, both written and verbal
- 3+ years of relevant collections experience
- Strong negotiation and decision-making skills
- Experience in automotive finance or similar fields is an asset
- Highly organized with attention to detail Support balanced financial solutions and join a collaborative workplace in Markham.