Drive your career forward with a dynamic role as a Body Shop Administrator

Position: Body Shop Administrator

Type: Fulltime Permanent

Schedule: Monday to Friday

Location: Edmonton, AB ( WEST Edmonton )

What We Offer

- Attractive Compensation: $25.00 - $30.00 / hour (D.O.E.)
- Work-Life Balance:Generous accrued vacation time.
- Financial Security: Plan for the future with employer RRSP matching plan
- Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs. Health spending account
- Growth Opportunities!

Position Overview:

The Body Shop Administrator ensures that Velocity Truck Centres delivers consistent, high‑quality service to customers, while supporting the body shop team and managers.

Duties & Responsibilities

- Opens and closes repair orders, ensuring accuracy and completeness of documentation
- Coordinates with technicians and foreman to track job progress and update work orders
- Prepares estimates, submits and follows up on insurance and warranty claims
- Assists with parts ordering and ensures correct billing and coding on all repair orders
- Communicates with customers regarding repair timelines, authorizations, and updates




- Tracks and files all required documentation for audits and compliance
- Maintains technician time records and assists with payroll-related documentation
- Supports the Body Shop Manager and Foreman with reporting, scheduling, and general admin tasks
- Ensures all data entry is completed accurately and in a timely manner
- Upholds confidentiality and professionalism in handling customer and internal information
- Contributes to the overall organization and cleanliness of the office and customer areas

Skills & Qualifications

- High school diploma or equivalent; post-secondary education in office administration is an asset
- 2+ years of administrative experience in a dealership, service, or body shop environment
- Solid computer skills, including Microsoft Office (Excel, Word) and familiarity with dealership management systems
- Understanding of repair order workflows, parts invoicing, and insurance documentation
- Exceptional organizational skills with strong attention to detail
- Professional written and verbal communication skills
- Ability to work independently in a fast-paced, customer-focused environment

📌 Body Shop Administrator - Velocity (Edm. West) (Edmonton)
🏢 Velocity Truck Centres
📍 Edmonton