We are looking for a friendly, dependable, and organized Full-Time Receptionist to join our hearing clinic team.

This position combines reception and administrative duties with basic hearing aid care and patient assistance. Training will be provided.

Responsibilities

- Greet patients and provide friendly, professional service
- Answer phones, schedule and confirm appointments
- Maintain patient files and confidential information
- Process payments and receipts
- Clean and maintain hearing aids
- Change wax guards, domes, filters and other hearing aid parts
- Clean earmolds and hearing aid accessories
- Perform basic hearing aid troubleshooting after training
- Assist patients with basic hearing aid care and maintenance
- Prepare and send hearing aids for manufacturer repairs
- Receive and organize repairs, supplies and accessories
- Contact patients regarding appointments, repairs and follow-ups




- Clean and disinfect equipment and work areas
- Assist the Hearing Aid Practitioner with daily clinic duties
- Perform general administrative duties

We are looking for someone who is:

- Friendly, patient and comfortable working with seniors
- Reliable, punctual and organized
- Detail-oriented and comfortable working with small hearing aid parts
- Confident communicating in person and over the phone
- Comfortable with computers and learning new software
- Able to multitask and work independently
- Professional and respectful of patient confidentiality

Previous reception, healthcare or customer service experience is an asset, but we are willing to train the right person.

Full time Position | Hearing Healthcare

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