Shape business initiatives at Fidelity Canada as a Business Process Manager with a hybrid schedule in Toronto. Lead change management efforts to enhance operational processes and client experiences. Fidelity is seeking a skilled Business Process Manager to drive process optimization and change management initiatives.

With a strong focus on continuous improvement, candidates will collaborate with cross-functional teams to analyze complex business issues and identify effective solutions. This role requires leadership in documenting processes, engaging stakeholders, and ensuring alignment with regulatory requirements. Key Responsibilities:

- Lead discovery sessions and workshops for business initiatives
- Analyze issues and communicate findings to stakeholders




- Design solutions to minimize process risks
- Develop processes that align with compliance requirements
- Create process flow-charts and operational documentation Requirements:
- Post-secondary education in IT or Business related fields
- Minimum 3 years in Business Process Management
- 3 years experience in the financial industry
- Lean Six Sigma certification is a plus
- Robust critical thinking and communication skills Utilize your expertise in business process management to drive meaningful change at Fidelity Canada and support its strategic goals.

📌 Business Process Manager at Fidelity Canada (Toronto)
🏢 Fil
📍 Toronto