Location: Hybrid, 3 days per week on-site

Language: Excellent written and spoken English communication required

Duration: 6-month contract

About the Opportunity

We’re seeking an experienced Release Manager to help shape and operationalize a standardized enterprise Release Management practice within a large, complex public-sector environment. This is an opportunity to bring structure, consistency, and strong governance to release and deployment activities that span multiple business and technology teams.

You’ll work closely with project, product, operations, infrastructure, service management, and vendor teams to assess current practices and build a sustainable approach to release planning and delivery. Your expertise will directly influence how teams collaborate, manage risk, and deliver technology changes effectively.

What’s In It for You

You’ll take ownership of a highly visible enterprise initiative where your recommendations can have a lasting operational impact. You’ll gain exposure to diverse technology teams and delivery models while working in a collaborative environment that values practical solutions, knowledge sharing, and continuous improvement.

Your Responsibilities

- You’ll develop and operationalize an enterprise Release Management framework, including governance, processes, procedures, roles, and responsibilities.
- You’ll assess current release and deployment practices, identify gaps, and create practical improvement and implementation plans.
- You’ll establish release calendars, planning processes, dependency management, risk reviews, approvals, and deployment readiness practices.
- You’ll create release templates, intake forms, deployment checklists, governance documentation, and operating procedures.
- You’ll define metrics, dashboards, and reporting frameworks to measure release performance, compliance,



service quality, and operational effectiveness.
- You’ll facilitate stakeholder workshops and governance activities while building consensus and driving process adoption.
- You’ll provide coaching, training, and knowledge transfer to support long-term adoption and sustainability.

Skills and Qualifications

- 10+ years of experience in IT Service Management, Release Management, Change Management, Project Delivery, or related disciplines.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Demonstrated experience establishing or maturing Release Management practices within large public-sector or enterprise environments.
- Strong knowledge of ITIL principles, including Release, Change, Incident, Problem, Configuration, and Service Request Management.
- Strong understanding of Agile, Waterfall, Hybrid, DevOps, CI/CD, software deployment lifecycles, and operational support models.
- Experience developing enterprise governance frameworks, operating models, standards, procedures, metrics, and continuous improvement recommendations.
- Experience with ServiceNow, Jira, Azure DevOps, or equivalent enterprise service management and project delivery platforms, plus strong executive communication, facilitation, and stakeholder influencing skills.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have outstanding jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are.

Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

📌 Change And Release Manager (Toronto)
🏢 Altis
📍 Toronto