- Provide technical guidance, coaching and management of claims staff
- Support the Claims unit and serve as the first line of conversation for the adjudication team
- Ensure efficient and prompt service in the investigation, analysis, and settlement of claims
- Track Key Performance Indicators
- Ensure claims are adjudicated in a timely and accurate manner
- Build and maintain team engagement
- Collaborate with the leadership team on strategic initiatives and new adjudicating methods Requirements - Post-Secondary Education, ideally in an Insurance focused program or related program
- Completed or working towards the CIP designation
- Minimum 10 years of experience in the property and casualty industry
- Minimum of 3-5 years of claims leadership/mentorship experience
- Strong adjusting background with in-depth knowledge of CGL and Auto BI
- Strong technical skills with MS Office Suite
- Ability to clearly communicate with Claimants, Brokers,



and Legal Counsel Core Competencies Demonstrates extensive experience in claims leadership and mentorship within the property and casualty industry, with a robust focus on efficient claims adjudication and team engagement. Proficient in analyzing claims and tracking performance metrics while effectively communicating with stakeholders. Highest-signal resume keywords - Claims Leadership
- CIP Designation
- Property and Casualty Experience
- CGL and Auto BI Knowledge
- MS Office Suite Proficiency ATS Optimization Keywords Hard Skills - Claims Adjudication
- Claims Analysis
- Performance Tracking
- Investigation Skills
- Settlement Negotiation Soft Skills - Coaching
- Communication
- Team Engagement
- Collaboration
- Mentorship Certifications & Qualifications - CIP Designation Industry Keywords - Property and Casualty
- Claims Management
- Key Performance Indicators
- CGL
- Auto BI

📌 Claims Manager – Casualty & Litigation (Vancouver)
🏢 Jobtailor
📍 Vancouver