Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs. We’re a family-owned business, not a faceless corporation.
This personal approach informs every aspect of our customer service, where we develop long‑lasting relationships with our clients. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work.
The role will be on‑site 5 days a week. You will be responsible for the front reception desk. Main duties include receiving staff and guests, answering phone calls, catering and general administration.
You will meet and greet guests in a friendly and professional manner as they arrive into the reception area. You will answer the main phone line on Avaya system, redirecting calls and handling general inquiries with tact and diligence.
You will prepare and receive visitors including employees from other Citco office, new hires, interviewees, clients, and vendors.
You will follow all documented policies and procedures such as Reception procedures. You have a minimum of two years reception/office administration experience in a skilled environment. You have excellent command of the English language (written and oral communication).
You have excellent Microsoft Excel and other Office Suite and Outlook skills. You have the ability to multi-task and take on multiple projects. You have a customer service oriented attitude. You have a University degree (an asset).
Ability to work on-site Five (5) days Monday - Friday on a weekly basis. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. We embrace diversity, prioritizing the hiring of people from diverse backgrounds.