Tabangi Motors | Mississauga, ON

Full-Time | In Person

Tabangi Auto Group has proudly served the GTA for over 25 years and continues to grow. We are looking for a Client Experience & Business Development Coordinator to join our Mississauga team.

This is a front-facing customer experience and business development role combining reception, administration, inbound customer support, and proactive outbound communication.

You will be one of the first points of contact for customers visiting or contacting the dealership. You will welcome guests, manage incoming inquiries, assist with day-to-day administrative responsibilities, and proactively contact customers to create sales opportunities and book appointments.

The ideal candidate is professional, organized, confident on the phone, and comfortable taking initiative. You should enjoy working with people while also being comfortable with measurable goals and a high volume of outbound communication.

What You'll Do

Customer Experience & Administration

- Welcome customers and provide a professional first impression when they arrive
- Answer and direct incoming calls and customer inquiries
- Assist customers with general questions and connect them with the appropriate department or team member
- Support the front desk and dealership with day-to-day administrative responsibilities
- Maintain a professional, organized, and welcoming customer-facing environment

Sales & Business Development

- Make proactive outbound calls to prospective and existing customers
- Follow up with customers who have submitted online inquiries or previously contacted the dealership
- Qualify customer needs, vehicle interests, timelines,



and purchasing intentions
- Schedule and confirm sales appointments and test drives
- Re-engage customers who have not yet purchased
- Communicate with customers by phone, email, and text
- Maintain accurate customer information, notes, and follow-up activity in our CRM
- Work closely with the Sales team to ensure a smooth handoff and consistent customer experience

Service & Customer Follow-Up

- Assist with booking and confirming service appointments
- Communicate with customers regarding upcoming appointments and dealership visits
- Follow up with customers after their sales or service experience
- Help maintain ongoing communication with our customer base across both Sales and Service

What We're Looking For We're looking for someone who can balance excellent customer service with proactive sales communication.

You may come from a background in:

- Reception or front-desk customer service
- Automotive sales or BDC
- Customer service or call-centre environments
- Retail or hospitality
- Administrative or coordinator roles
- Inside sales or appointment setting

More importantly, you should be:
- Professional, personable, and confident when speaking with customers
- Comfortable making 80–100 outbound calls per day




- Comfortable asking questions and having sales-focused conversations
- Organized and able to manage multiple priorities
- Comfortable using computers, CRM systems, email, and other digital tools
- Detail-oriented with strong follow-through
- Comfortable working toward measurable goals and appointment targets
- Reliable, punctual, and able to work independently
- Available to work a full-time schedule, including weekends

Automotive experience is an asset, but not required.

What We Offer

- Full-time position with a growing automotive group
- Ongoing training and professional development
- Opportunities for advancement within Tabangi Auto Group
- Health and benefit plans available
- Paid vacation available
- Company events and team activities
- A structured, team-oriented work environment
- The opportunity to develop experience across customer experience, sales, business development, and service

The Right Fit This role is ideal for someone who enjoys working with people, staying organized, and taking initiative.

You might be greeting a customer at the front desk, helping answer an incoming call, updating a customer record, or proactively calling a customer to arrange their next visit, often within the same day.

If you are professional, organized, confident on the phone, and motivated by delivering a outstanding customer experience while achieving results, we would like to hear from you.

Job Type: Full-time

Work Location: In person

Pay: $19.00-$21.00 per hour

Experience

- Automotive: 1 year (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Client Experience & Business Development Coordinator (Mississauga)
🏢 TABANGI MOTORS
📍 Mississauga