Excel in client relations as a Client Service Representative with Federated Insurance. Provide outstanding support in a hybrid work model, ensuring excellent service and communication to all clients. As a contract Client Service Representative with Federated Insurance, you will thrive in a fast-paced environment and support sales agents daily.

With your attention to detail and robust communication skills, you'll be the go-to resource for inquiries from colleagues and clients alike. You will collaborate closely with internal partners while managing multiple tasks effectively. Key Responsibilities:

- Provide exceptional phone-based service to clients
- Communicate clearly with clients and team members
- Manage multiple tasks and systems accurately
- Stay organized in a high-volume work environment
- Adapt quickly to changing priorities and tight timelines

Requirements:

- Active OTL license required
- 3+ years of experience in insurance or customer service
- Post-Secondary education degree
- Proficiency in Microsoft Office applications
- Team-first mentality in collaborative settings

Leverage your expertise in customer service and enjoy a flexible work environment with Federated Insurance.

📌 Client Service Representative at Federated Insurance (Mississauga)
🏢 Northbridge Financial
📍 Mississauga