Join Connect Hearing in Prince George, BC as a Customer Care Representative. Provide exceptional support in a retail clinic setting while enhancing customer experiences and managing client accounts. In this role, you will report to the Regional Clinic Manager and be part of a dedicated team focused on transforming hearing health.

Your key responsibilities will include delivering customer service through various channels, scheduling appointments, assisting with account management, and performing in-clinic device repairs. A 'Can-Do' attitude and a passion for helping others are essential. Key Responsibilities:

- Provide outstanding customer service in person and remotely
- Schedule appointments for Hearing Care Professionals
- Maintain client accounts and foster relationships
- Handle insurance billing and communication
- Assist with device cleaning and minor repairs Requirements:
- Solid communication and customer service skills
- Experience reconciling accounts receivable preferred
- Willingness to travel to other clinics
- Passion for learning and growing in the field
- Commitment to helping others effectively Utilize your skills in customer service and account management at Connect Hearing in Prince George.

📌 Customer Care Representative at Connect Hearing (Prince George)
🏢 Sonova Group
📍 Prince George