Drive customer satisfaction as a Full Time Customer Care Supervisor at The Root Cellar in Victoria, BC. This role emphasizes team leadership, cash handling, and delivering outstanding service. The ideal candidate will oversee daily operations, ensuring exemplary service while nurturing team growth.

You will manage cashiers, lead store procedures, and assist staff with training and development. Your expertise in customer care will create a welcoming store environment focused on quality and community engagement. Key Responsibilities:

- Supervise cashiers for optimal customer service
- Lead opening and closing procedures, including till reconciliation
- Handle returns and complaints with care
- Train and develop the Customer Care team
- Maintain store signage and cleanliness standards Requirements:
- One year of retail supervisory experience preferred
- Passion for superior customer service and produce knowledge
- Positive attitude to motivate and lead the team
- Ability to stand for long periods and lift 25-50 lbs
- Availability for wide-ranging full-time shifts Bring your leadership and customer care skills to The Root Cellar team in Victoria.

📌 Customer Care Supervisor at The Root Cellar (Victoria)
🏢 The Root Cellar Village Green Grocer
📍 Victoria