13 Sep
|
Nova Scotia Power
|
Halifax Regional Municipality
13 Sep
Nova Scotia Power
Halifax Regional Municipality
Embrace an impactful role as a Customer Service Associate at Nova Scotia Power in Kespukwik. This full-time position offers a structured training program focused on exceptional customer support. We are hiring for up to 15 full-time positions within the Customer Care department.
Ideal candidates, especially those of Mi'kmaw descent, will engage with customers via various communication methods. Success in this role requires critical thinking and a commitment to addressing customer needs effectively through diverse perspectives. Key Responsibilities:
- Provide customer service support through phone, email, and in-person interactions
- Handle inquiries with accuracy and respect in a timely manner
- Employ effective problem-solving techniques during customer interactions
- Maintain a high standard of communication in various scenarios
- Manage multiple tasks and systems efficiently Requirements:
- Minimum of 4 years in a customer service role
- Required: High School diploma or GED
- Proficiency in Microsoft Office applications
- Solid written and verbal communication skills
- Demonstrated ability to work independently and prioritize tasks Leverage your experience and skills to enhance customer satisfaction with Nova Scotia Power’s committed team in Kespukwik.
📌 Customer Service Associate with Nova Scotia Power (Halifax Regional Municipality)
🏢 Nova Scotia Power
📍 Halifax Regional Municipality