Elevate your career with CSN Collision as a Customer Service Representative. This pivotal role supports customer needs and manages repair processes, ensuring satisfaction and effective communication. CSN Collision, a leader in the collision repair industry since 2002, is looking for a Customer Service Representative to enhance client relations.

You'll manage inquiries, invoice processing, and the scheduling of repairs, and provide exceptional customer experiences. This role blends administrative tasks with direct customer interaction, fostering a positive setting. Key Responsibilities:

- Handle inquiries via phone, email, and in person
- Process invoices and manage payment records
- Schedule appraisal and repair appointments
- Maintain organized filing systems for documentation
- Explain insurance processes and update claims status Requirements:
- 3 to 5 years of customer service experience
- Automotive parts experience preferred
- Familiarity with ARMS and related systems
- Valid Driver’s license
- Ability to manage physical tasks in the office Become a vital link in delivering quality service while managing customer touchpoints effectively at CSN Collision.

📌 Customer Service Representative at CSN Collision (St. Catharines)
🏢 Csn-Collision-1
📍 St. Catharines