Enhance customer experience as a Customer Service Representative for Lactalis Canada. This flexible hybrid role involves supporting national accounts and resolving inquiries across various channels. As a critical member of Lactalis Canada's team, you will interface with Warehouse, DSD, and Distributor customers, ensuring proactive service and problem resolution.

Experience in order management, data entry, and analytical problem-solving is essential for this position. Your contributions will enhance supply chain efficiency while supporting internal departments and sales teams. Key Responsibilities:

- Provide comprehensive customer service to warehouse and distributor clients
- Process all incoming orders via calls, faxes, and electronic formats




- Investigate and validate issues with logistics providers
- Analyze order patterns and implement cost-saving measures
- Produce metric reports for customer activity and issues Requirements:
- Excellent data entry skills with high accuracy
- Strong communication and problem-solving abilities
- Proficiency in SAP is an asset
- Ability to work under pressure and multi-task
- Bilingual candidates preferred for this role Make a positive impact in Canadian dairy by delivering exceptional customer service in a agile environment.

📌 Customer Service Representative at Lactalis (Mississauga)
🏢 Lactalis Group
📍 Mississauga