Elevate customer interactions with Dexter as a Customer Service Representative. Engage with clients through phone, email, and chat to deliver exceptional service and support business growth. This role at Dexter in Elkhart, Indiana, blends customer support and sales, focusing on order management and relationship building.
You will address customer inquiries, provide product information, and resolve any issues efficiently to ensure satisfaction and loyalty. Your ability to recommend solutions that align with customers' needs will be vital for driving business success. Key Responsibilities:
- Serve as the primary contact for customers through various channels
- Provide accurate product specifications, pricing, and availability
- Resolve questions and concerns efficiently
- Identify upselling or cross-selling opportunities
- Process orders and coordinate with internal teams for fulfillment Requirements:
- High school diploma or equivalent required
- 1-3 years of relevant customer service experience
- Solid communication and organizational skills
- Experience with CRM systems preferred
- Ability to learn quickly about product lines Bring your customer service expertise to Dexter and support our mission of exceptional quality and innovation.
📌 Customer Service Representative at Dexter (Regina)
🏢 Dexter
📍 Regina