Elevate your career with Intact as a Customer Service Representative I in a hybrid work model. Deliver exceptional support, answer customer inquiries, and promote online tools for self-service. Join a growing team committed to excellence at Intact.

This entry-level role values strong communication and technical skills, making it ideal for individuals with at least six months of experience. You will address customer concerns, assist with account inquiries, and provide solutions, while contributing to a cooperative workplace that celebrates diversity. Key Responsibilities:

- Answer incoming customer calls with professionalism
- Guide clients through online tools and resources
- Help resolve customer account-related issues
- Send necessary documents and policy copies promptly
- Promote self-service options to enhance customer experience

Requirements:

- Minimum six months of customer service experience
- Strong computer skills including Microsoft Office
- Bilingual in French and English for client support
- Experience in a call center is an asset
- Autonomy and strong communication skills

Support customer satisfaction and engagement while shaping your career at Intact.

📌 Customer Service Representative at Intact (Laval)
🏢 Intact FC
📍 Laval